A Culture of Understanding at Depth

I did it. Under a tight deadline with pressure from every business department, I’d solved a data problem for my boss on my first day on the job. I felt great, until I didn’t. When I turned in my fix to reformat data that was causing all sorts of problems, my boss, a now valued mentor, turned my work right back around to me.

“We need you to write down how you got to this result. If we can’t replicate, test, and understand this, we can’t use it.”

Are you encouraging this sort of culture with deep knowledge and understanding of the processes, data, and systems employees support? Are you letting shallow learning result in pile-up upon pile-up of work that seems to come out of nowhere?

If you engage with Nuveli, you’ll notice when you ask questions, you’ll start to get many more questions right back at you. Whether consulting or providing internal support, if the full context of the problem isn’t understood, the solutions will be band-aids at best. We always strive for better than band-aids.

We want your processes and systems humming like fine-tuned machines. In industrial spaces, you wouldn’t let a mechanic open up the machines on your factory floor unless you knew 100% that the mechanic had a complete understanding of the machine and what it needed to do. Why should back-office systems be held to any lesser standard?

Maybe your team is overwhelmed with some extra projects that came in unexpectedly, maybe you never had anyone who could develop their understanding of your payroll processing needs. Whatever the case, give us a call and we’ll step in to supercharge your team.